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R.I.P. Modista

Long-time readers may recall my post about visual search startup Modista last November, or this guest post by one of its principals. Unfortunately, the story has a sad ending. I hope that both this technology and its developers find a good home.
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Recovering From Being Hacked

I discovered today that I’d been hacked earlier this week by a spam link injection attack. I’m still not sure how it happened, but I believe I’ve cleaned out all of the offending PHP from my WordPress installation. I’ve also removed most of my plug-ins in the process, and I may have broken some things [...] → Read More: Recovering From Being Hacked

Blogs I Read: UXmatters

According to Wikipedia, user experience is “the overarching experience a person has as a result of their interactions with a particular product or service, its delivery, and related artifacts, according to their design.” While I’ve never labeled myself a designer, I have always cared deeply about user experience, even back before my information retrieval days, [...] → Read More: Blogs I Read: UXmatters

LinkedIn Faceted Search Now Out Of Beta

LinkedIn started rolling out a beta version of faceted people search back in July. Now it’s officially out of beta, as announced on their blog. I’ve re-posted the video above in case you missed it in July. Interestingly, LinkedIn developed its own tool to support the combination of faceted search with social network search: Bobo-Browse [...] → Read More: LinkedIn Faceted Search Now Out Of Beta

Karaoke: A Hotbed for Micro-IR?

I’m a karaoke junkie and proud to admit it. But one of the challenges I regularly face, especially when I go to an unfamiliar karaoke joint, is finding a song I know well enough to sing. I’m sure I’m not the only person who encounters this micro-IR problem, and it occurred to me that there [...] → Read More: Karaoke: A Hotbed for Micro-IR?

Faceted Search Presentation at New York CTO Club

Otis Gospodnetic and I recently gave a talk at the New York CTO Club on faceted search. The club is a group of senior technologists who meet monthly in midtown Manhattan to host breakfast presentations and to share ideas and expertise. Those of you who have read my book or attended the UIE virtual seminar [...] → Read More: Faceted Search Presentation at New York CTO Club

Blogs I Read: Living La Vida Local

My new role at Google (yes, it still feels new after not quite a month!) has given me a professional interest in local search. I’ve adjusted my reading materials accordingly, and I’ve started reading blogs that focus on local. Here are a handful that I’ve discovered so far: BIA / Kelsey Blog By The Kelsey [...] → Read More: Blogs I Read: Living La Vida Local

Payment Card Network Rules Prohibit Aggressive Post-Transaction Tactics

Post-transaction marketers crucially rely on automatic transfer of consumers’ payment card numbers — copying a customer’s credit card number from a merchant (where the consumer intentionally made a purchase) to a post-transaction marketer’s membership… → Read More: Payment Card Network Rules Prohibit Aggressive Post-Transaction Tactics

Payment Card Network Rules Prohibit Aggressive Post-Transaction Tactics

Post-transaction marketers crucially rely on automatic transfer of consumers’ payment card numbers — copying a customer’s credit card number from a merchant (where the consumer intentionally made a purchase) to a post-transaction marketer’s membership… → Read More: Payment Card Network Rules Prohibit Aggressive Post-Transaction Tactics

Search User Interfaces and Data Quality

One of the many things I’ve enjoyed in my first few weeks of working at Google is the opportunity to talk with many people who care about user interfaces and think about HCIR. Indeed, some of the folks working on “more and better search refinements” are just steps away from my desk. Very cool! But [...] → Read More: Search User Interfaces and Data Quality