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Impact of OTA Bias and Consolidation on Consumers

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the causes of these fees as well as the tactics OTAs have used to punish hotels that object — penalizing hotels that discount through other channels, while simultaneously boosting those that …

Continue reading “Impact of OTA Bias and Consolidation on Consumers”

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Impact of OTA Bias and Consolidation on Consumers

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the causes of these fees as well as the tactics OTAs have used to punish hotels that object — penalizing hotels that discount through other channels, while simultaneously boosting those that …

Continue reading “Impact of OTA Bias and Consolidation on Consumers”

→ Read More: Impact of OTA Bias and Consolidation on Consumers

Impact of OTA Bias and Consolidation on Consumers

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the causes of these fees as well as the tactics OTAs have used to punish hotels that object — penalizing hotels that discount through other channels, while simultaneously boosting those that …

Continue reading “Impact of OTA Bias and Consolidation on Consumers”

→ Read More: Impact of OTA Bias and Consolidation on Consumers

Impact of OTA Bias and Consolidation on Consumers

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the causes of these fees as well as the tactics OTAs have used to punish hotels that object — penalizing hotels that discount through other channels, while simultaneously boosting those that …

Continue reading “Impact of OTA Bias and Consolidation on Consumers”

→ Read More: Impact of OTA Bias and Consolidation on Consumers

Impact of OTA Bias and Consolidation on Consumers

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the causes of these fees as well as the tactics OTAs have used to punish hotels that object — penalizing hotels that discount through other channels, while simultaneously boosting those that …

Continue reading “Impact of OTA Bias and Consolidation on Consumers”

→ Read More: Impact of OTA Bias and Consolidation on Consumers

Impact of OTA Bias and Consolidation on Consumers

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the causes of these fees as well as the tactics OTAs have used to punish hotels that object — penalizing hotels that discount through other channels, while simultaneously boosting those that …

Continue reading “Impact of OTA Bias and Consolidation on Consumers”

→ Read More: Impact of OTA Bias and Consolidation on Consumers

Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

From many passengers’ perspective, Uber is a godsend — lower fares than taxis, clean vehicles, courteous drivers, easy electronic payments. Yet the company’s mounting scandals reveal something seriously amiss, culminating in last week’s stern rep… → Read More: Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

From many passengers’ perspective, Uber is a godsend — lower fares than taxis, clean vehicles, courteous drivers, easy electronic payments. Yet the company’s mounting scandals reveal something seriously amiss, culminating in last week’s stern rep… → Read More: Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

Edelman, Benjamin G. “Uber Can’t Be Fixed—It’s Time for Regulators to Shut It Down.” Harvard Business Review (website) (June 21, 2017). (Translations: Japanese, Russian.) → Read More: Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

Edelman, Benjamin G. “Uber Can’t Be Fixed—It’s Time for Regulators to Shut It Down.” Harvard Business Review (website) (June 21, 2017). (Translations: Japanese, Russian.) → Read More: Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down