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Fun with Google, Bing, and Yahoo

Web search is a fiercely competitive space–as Google points out, “competition is just one click away“. In practice, I take that claim with a grain of salt–but I do think the switching costs are much lower than in most competitive markets. With that in mind, it’s interesting to look at what happens if you search [...] → Read More: Fun with Google, Bing, and Yahoo

Marti Hearst: Tech Talk on Search User Interfaces

Earlier this week, Marti Hearst gave a Tech Talk at Google about her recently published book, Search User Interfaces. Fortunately for those of us who missed (myself included!), it is now available on YouTube. Enjoy! (via Jon Elsas)
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Can We Learn From Anti-Social Users?

One of the interesting challenges we face as both both developers and consumers of search technology is that social signals are a double-edged sword. On one hand, social signals have proven essential in distinguishing signal from noise–be they links, re-tweets, or any number other ways that online consumers (or more correctly “prosumers”) actively and passively [...] → Read More: Can We Learn From Anti-Social Users?

Deception in Post-Transaction Marketing

Post-transaction marketers have attracted criticism for solicitations that tend to deceive consumers. Offers often promise a savings or discount while actually charging customers on an ongoing basis. Offers often appear while customers are finishing … → Read More: Deception in Post-Transaction Marketing

Deception in Post-Transaction Marketing

Post-transaction marketers have attracted criticism for solicitations that tend to deceive consumers. Offers often promise a savings or discount while actually charging customers on an ongoing basis. Offers often appear while customers are finishing … → Read More: Deception in Post-Transaction Marketing

Exploring Explortatory Search

Google’s recently released Image Swirl is slick. But I’ve been struggling to figure out whether it’s useful or simply a showcase for cool technology. And that’s prompted me to think about the overloaded term “exploratory search“. A while back, I tried to define exploratory search based on what it is not. This time, let me [...] → Read More: Exploring Explortatory Search

An Ad-Supported Model With Teeth?

A computer-implemented method for operating a device, the method comprising: disabling a function of an operating system in a device; presenting an advertisement in the device while the function is disabled; and enabling the function in response to the advertisement ending. So reads the first claim from a patent application that Apple recently filed (with [...] → Read More: An Ad-Supported Model With Teeth?

Call for Speakers: Enterprise Search Summit 2010

I’m no longer in the enterprise search business, but I know that many readers here are. If you are one of those readers, then I strongly encourage you to consider participating in the Enterprise Search Summit, which will take place next May in New York. I presented there last year and enjoyed the opportunity to [...] → Read More: Call for Speakers: Enterprise Search Summit 2010

Week 1 at Google: Information Overload!

As you might imagine, it’s quite a switch to go from criticizing Google from the outside to being on the inside. Jeff Jarvis, who was gracious enough not to make fun of me in public, nonetheless admitted to me privately that the news had made him chuckle. As I finish my first week, I can [...] → Read More: Week 1 at Google: Information Overload!

The Noisy Noogler: A Quick FAQ

I’m barely 24 hours into my new life as a Googler, and I’ve already gotten lots of questions! Here at the answers to a few of them: Will I continue blogging at The Noisy Channel? Absolutely! I’m committed to posting at least weekly, and I’ll try to do better than that once I’m settled into [...] → Read More: The Noisy Noogler: A Quick FAQ

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